Admin Approval SLA
A marketplace operations view for review ownership, timing, blocker reasons, seller updates, and escalation paths before public listing approval.
Review ownerAssigned
Target timingDefined
BlockersShown
Seller updateClear
EscalationAvailable
Review owner
Assign the draft to admin, concierge, compliance, broker, or support owner.
Target timing
Separate fast review, proof-needed, premium concierge, and compliance-hold timelines.
Blocker reason
Show missing proof, ownership mismatch, unsafe claim, privacy issue, or category risk.
Seller update
Send one clear seller-facing action list instead of vague rejection.
Escalation
Route high-value assets or sensitive risk cases to broker/compliance review.