Hostao Marketplace

Dispute Center

A structured resolution workspace for transfer delays, proof conflicts, escrow holds, and post-sale access issues.

Workflow

Structured Dispute Resolution

1Issue opened
2Evidence review
3Resolution proposal
4Escrow decision
5Post-resolution audit
Issue opened

Buyer or seller starts a structured case from the deal room with reason, asset, milestone, and evidence.

Evidence review

Platform reviews payment proof, transfer logs, NDA events, file access, messages, and seller commitments.

Resolution proposal

The system recommends continue transfer, request fix, extend deadline, partial hold, or support escalation.

Escrow decision

Escrow release, hold, or dispute path is documented with timestamps and approval records.

Post-resolution audit

The case history remains attached to the deal for future trust scoring and marketplace protection.